Receptionist

About the role

As the first point of contact for DRA, you will create a welcoming environment for visitors, clients and employees while ensuring the front office runs smoothly. This role combines reception duties with general administrative support in a busy, professional setting.

Key responsibilities

• Welcome visitors and create a professional first impression.
• Manage the company switchboard and direct incoming calls efficiently.
• Receive, distribute and track mail, courier deliveries and packages.
• Coordinate with company drivers for collections and deliveries.
• Maintain a tidy, organised and presentable reception area at all times.
• Assist with general administration, filing and office support tasks.
• Keep reception records, telephone lists and visitor registers up to date.
• Support internal teams with document collections and administrative requests.
• Communicate professionally with employees, clients and service providers.

Required profile

• Friendly, approachable and confident when interacting with people at all levels.
• Highly organised with excellent attention to detail.
• Effective communicator with exceptional telephone etiquette.
• Proactive, reliable and capable of managing multiple priorities.
• Well presented with a professional and courteous attitude.
• Comfortable working independently while contributing to a busy office environment.

Required skills

What we offer

• Opportunity to work for a globally recognised engineering organisation.
• Supportive environment where professionalism, teamwork and excellence are valued.
• Role at the heart of a busy, professional office, contributing to a positive experience for employees, clients and visitors.