Receptionist – Cape Town

About the role

We are looking for a professional Receptionist to be the first point of contact for visitors and callers at our Cape Town office. The role supports the Group Finance – Corporate Real Estate team by delivering client‑centric front‑desk services and ensuring smooth day‑to‑day operations.

Key responsibilities

• Greet and direct visitors in a courteous, client‑focused manner.
• Answer, screen and route telephone calls, handling queries and providing general assistance.
• Receive, sort and distribute incoming mail and parcels.
• Manage the reception area, control the flow of people and prioritize activities.
• Coordinate boardroom bookings, catering and room set‑up for meetings.
• Provide secretarial support, including document preparation and filing.
• Ensure compliance with internal policies, regulatory requirements and budget guidelines.
• Identify and suggest process improvements and support implementation of new tools.
• Participate in Nedbank culture‑building and corporate social responsibility initiatives.

Required profile

• Strong client‑service orientation with excellent interpersonal skills.
• Ability to work collaboratively in a diverse team and share knowledge.
• Commitment to personal development and alignment with Nedbank’s vision and values.
• Awareness of relevant legislation and willingness to stay informed.
• Proactive attitude towards cost efficiency and risk management.

Required skills