Operations Clerk
ST Couriers · Cape Town
Job description
About the role
ST Couriers is looking for an Operations Clerk in Cape Town to keep the dispatch, tracking and administrative flow of parcels and freight running smoothly. The role covers customer queries, driver and route coordination, data entry and documentation.
Key responsibilities
- Answer phone or email queries from customers and internal stakeholders about delivery delays, lost items or tracking updates.
- Coordinate drivers and routes.
- Enter waybills, tracking numbers and client details accurately into the logistics system.
- Prepare and check dispatch notes, waybills, manifest sheets and proof-of-delivery (POD) documents.
- Debrief drivers and couriers on return, log collections and handle undelivered or returned items.
- Report damaged goods, missing parcels or vehicle departure delays to management immediately.
Required profile
- Own transport is required.
- Previous courier experience is an advantage.
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Published 2 days ago
Expires 1 month from now
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ST Couriers
Cape Town
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