Junior IT Technician
Technology Solution · Pinetown
Job description
About the role
We are looking for a Junior IT Technician to provide hardware and software support, manage Office 365 services and assist users across the organization.
Required profile
- 3–5 years of IT experience with solid troubleshooting skills.
- Valid driver’s license.
Required skills
- Hardware and software troubleshooting.
- Office 365 administration and support.
- DNS, email systems and website management.
- Windows 10/11 and basic macOS support.
- Active Directory / Entra ID (Azure AD) user and group management.
- Networking fundamentals (TCP/IP, DHCP, VPNs, switches, routers, Wi‑Fi).
- Printer, scanner and peripheral setup and support.
- Backup and recovery practices.
- Cybersecurity best practices (antivirus, MFA, patching, phishing prevention).
- Remote support tools and ticketing/help‑desk systems.
- PowerShell scripting (nice to have).
- CompTIA A+, Network+ or Microsoft 365 certifications (nice to have).
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Technology Solution
Pinetown
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