ICT Officer

About the role

The Nongoma Local Municipality is seeking an experienced ICT Officer to manage and support its information technology infrastructure. The role involves installing, configuring, and maintaining hardware, software, and network systems to ensure reliable service for staff and the public.

Key responsibilities

• Install and configure computer hardware, operating systems and applications.
• Monitor and maintain computer systems and network performance.
• Provide technical assistance to staff and clients, both face‑to‑face and remotely.
• Troubleshoot hardware and software faults, diagnosing and resolving issues.
• Create and manage user accounts, handle password resets and related support.
• Replace faulty components and test new technologies.

Required profile

• Matric Certificate (Grade 12) or equivalent.
• National Diploma in Information and Communication Technology or a related qualification.
• Minimum three years of relevant experience in an ICT environment.

Required skills

• Strong communication and interpersonal abilities.
• Effective problem‑solving capabilities.
• Organizational skills and attention to detail.
• Customer‑service orientation.