Head of Business Intelligence

About the role

The Head of Business Intelligence will establish and lead Mediscor’s BI function, overseeing data architecture, reporting, analytics and stakeholder delivery. The role also manages integration of pharmacies, doctors, hospitals and other providers into Mediscor’s infrastructure via medical switches and Web API connections.

Key responsibilities

• Define and deliver the BI strategy and roadmap aligned with business objectives.
• Build and lead the BI department, setting operating model, team structure, standards and delivery priorities.
• Own data warehouse, data lake and reporting architecture, integrating multiple data sources.
• Design, automate and deliver operational, client, regulatory and executive reporting.
• Manage internal and external stakeholders, translating requirements into BI solutions, reports and dashboards.
• Establish data governance, data quality, security and single‑source‑of‑truth standards.
• Expand anomaly detection analytics and develop commercial BI products to generate new revenue.
• Oversee provider integration portfolio covering pharmacies, doctors, hospitals and other providers through switches or Web API.

Required profile

• Minimum 8 years’ experience in data, business intelligence or related fields.
• Proven experience managing a BI or data team and delivering data warehouse / data lake projects.
• Track record of delivering production‑grade BI solutions, report design, automation and stakeholder management.
• Experience coordinating system integrations and managing vendors, testing and operational hand‑overs.

Required skills

• IBM i (iSeries/AS400) databases and reporting.
• Qlik Sense / QlikView.
• SQL and data‑modelling across multiple source systems.
• Data governance, POPIA/data‑privacy compliance.
• API integration, Web API gateways and transaction monitoring.
• Data lake and data warehouse architecture.