Front of House Manager – Cape Town Restaurants

About the role

We are seeking experienced Front of House Managers to lead the floor operations of several restaurants in Cape Town. This hands‑on role involves coordinating service, supervising staff, and ensuring every guest leaves satisfied.

Key responsibilities

• Manage and supervise the floor team during service periods.
• Create staff schedules, deliver training, and oversee performance management.
• Execute opening and closing procedures, including cash‑up processes.
• Handle guest feedback and resolve complaints professionally.
• Maintain consistent service standards across all shifts.
• Control stock levels and place orders in line with par levels.
• Coordinate front‑of‑house activities with kitchen management.

Required profile

• Minimum 5 years of experience in a front‑of‑house or restaurant management role.
• Strong leadership with a hands‑on approach to service.
• Excellent communication and guest‑relations skills.
• Availability to work evenings, weekends and public holidays.
• Professional appearance and demeanor.

Required skills

• Proficiency with POS systems.

What we offer

• Salary commensurate with experience; multiple positions across different establishments.
• Opportunity to lead dynamic teams in a vibrant hospitality environment.