E-commerce Executive

About the role

A client of ARVO, described as a living ecosystem combining agriculture, food, hospitality, design, retail and technology, is looking for a commercially astute, entrepreneurial and hands-on leader to grow its expanding retail, e-commerce and production environment. The role spans e-commerce, product development and production, procurement, retail, merchandising, marketing, warehousing, fulfilment and distribution, with an annual turnover of about R550 million. The ideal candidate is comfortable with strategy, people, systems and day-to-day operations.

Key responsibilities

• Lead the client's retail, e-commerce and production operations as one integrated ecosystem.
• Build a customer-centric business supported by excellent service, people and systems.
• Develop the product range and identify new growth opportunities.
• Manage the P&L, budget, revenue, margins and long-term profitability.
• Monitor inventory, costs, service levels and operational performance.
• Build, develop and motivate a strong management team with clear accountability.
• Use data, technology and AI to work smarter, faster and at greater scale.
• Stay up to date with local and international trends and turn new ideas into practical improvements.
• Collaborate closely with the client's other teams and commercial initiatives abroad.

Required profile

• Tertiary qualification in Business Management, Commerce, Finance, Economics, Marketing or Engineering, or an MBA.
• Relevant commercial experience, including in a senior leadership role.
• P&L experience in e-commerce or an integrated commercial environment.
• Proven skill in leading and developing a large, multidisciplinary team of around 350 people.
• Fluent in both English and Afrikaans.
• Willing to travel internationally a few times per year.

Required skills

• Good understanding of e-commerce technology, data, digital platforms and the practical application of AI.
• Ability to translate strategy into priorities, actions and measurable results.
• Hands-on approach with an exceptional eye for quality, product and detail.