Dispatch Supervisor

About the role

The Dispatch Supervisor will oversee daily dispatch operations, ensuring orders are accurately picked, checked, and dispatched on time while maintaining inventory control and compliance with company policies.

Key responsibilities

• Supervise and coordinate all daily dispatch activities.
• Ensure orders are accurately picked, checked, and dispatched on time.
• Monitor and manage stock movement and inventory control processes.
• Complete dispatch documentation accurately and promptly.
• Lead, train, and develop the dispatch team to achieve operational targets.
• Monitor staff productivity and manage performance effectively.
• Investigate and resolve dispatch discrepancies and operational issues.
• Ensure compliance with company policies, procedures, and health and safety standards.
• Liaise with internal departments and external service providers to ensure efficient operations.
• Maintain a clean, organised, and secure dispatch environment.
• Prepare and submit operational reports as required.
• Drive continuous improvement initiatives to enhance efficiency and service delivery.

Required profile

Required skills