Counter Salesperson

About the role

ACDC Dynamics, a manufacturer, importer and distributor of electrical, electronics, pumps and tools products, is looking for a highly motivated Counter Salesperson for its Richmond Park, Cape Town branch. The Counter Salesperson is the first point of contact for customers entering the store and must provide excellent customer service, answering queries and resolving them professionally to ensure maximum customer satisfaction.

Key responsibilities

• Greet customers, take orders and advise them on stock availability
• Provide quotations and help customers with their queries
• Use excellent product knowledge to inform and increase sales
• Follow up on orders regularly to prevent delays and frustration, and manage all back orders
• Keep the counter clean and tidy and make sure each customer leaves satisfied
• Ensure specials and brochures on the trade counter are up to date
• Monitor quotes regularly and treat all customers with respect and courtesy
• Perform additional tasks as required by management

Required profile

• Matric
• Experience in a consumer or retail environment
• Must come from an electrical background; an electrical qualification is an advantage
• Punctuality, good time management and physical fitness with excellent stamina

Required skills

• Excellent attention to detail
• Good communication and interpersonal skills, including verbal and written
• Good organisational and administrative skills
• Ability to work in a high-pressure environment
• Strong team spirit