Principal Clerk – Administrative Support for Deputy Head

About the role

The Principal Clerk provides comprehensive secretarial support to the Deputy Head and managers within the Strategic and New Development Department. The role involves managing communications, maintaining diaries, handling correspondence and performing general clerical duties.

Key responsibilities

• Provide a complete secretarial service for the Deputy Head and managers.
• Manage telephone calls, screen, take messages, answer queries and redirect as needed.
• Maintain an electronic diary, schedule travel and business arrangements.
• Attend meetings, take minutes, transcribe and distribute them.
• Undertake word processing and maintain a confidential filing system.
• Perform general clerical duties such as photocopying, scanning, emailing, etc.

Required profile

• At least 12 months of relevant experience and computer literacy (preferred 18 months).
• Matric/Grade 12 qualification (preferred post‑matric secretarial diploma).
• Strong oral communication and attention to detail.
• Organisational awareness and problem‑solving abilities.
• Proficiency in using technology and data processing/analysis.
• Client‑oriented service delivery and action orientation.