Service Team Leader

About the role

As a Service Team Leader at Meijer, you will oversee daily store operations, mentor team members, and ensure exceptional customer service while driving sales and maintaining store standards.

Key responsibilities

• Plan, direct, and supervise team members across various store departments.
• Mentor and coach staff, fostering career development and succession planning.
• Implement strategies to improve customer service, increase sales, and control shrink.
• Manage staffing, hiring, and scheduling to meet operational needs.
• Handle P&L responsibilities, achieving sales targets and maintaining financial performance.
• Enforce company standards for store appearance, product presentation, and safety.
• Apply disciplinary actions and make recommendations regarding employee termination.

Required profile

• High school diploma or equivalent.
• 2‑3 years of retail experience.
• At least 1 year of management experience.
• Ability to communicate clear directions and resolve conflicts.
• Strong multitasking and decision‑making skills, including financial analysis.

Required skills

What we offer

• Meijer Rewards program.
• Weekly pay.
• Scheduling flexibility.
• Paid parental leave.
• Paid education assistance.
• Team member discount.
• Development programs for advancement and career growth.