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Food & Beverage Supervisor

The Capital Hotels, Apartments & Resorts · Gqeberha

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Junior 🇬🇧 English

Description du poste

About the role

The Capital Hotels is seeking a motivated Food & Beverage Supervisor to lead daily operations across its restaurant, bar, room service, and conference/function areas. Reporting to the F&B Manager, you will ensure high‑quality service and a seamless guest experience.

Key responsibilities

  • Supervise and coordinate daily activities of the restaurant, bars, room service, and event catering.
  • Act as the second‑in‑command to the F&B Manager and take full charge of operations in their absence.
  • Oversee front‑of‑house service, ensuring standards of hospitality, cleanliness, and guest satisfaction.
  • Manage staff schedules, training, and performance to maintain a motivated team.
  • Handle guest inquiries and resolve issues promptly while maintaining composure under pressure.

Required profile

  • Matric qualification with a Hospitality qualification or equivalent.
  • 1–2 years proven supervisory experience in food and beverage.
  • Hands‑on problem‑solving approach and ability to stay calm under pressure.
  • Strong customer‑service orientation with excellent communication and active listening skills.
  • Professional appearance, honesty, attention to detail, and a proactive, team‑player mindset.
  • Leadership and interpersonal skills to guide and motivate staff.

Required skills

    What we offer

    • A culture that values respect, appreciation, and rapid career progression.
    • Opportunities for promotion based on values and performance.
    • Dynamic, inclusive environment where every employee is considered essential.

    Questions fréquentes

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    The Capital Hotels, Apartments & Resorts

    Gqeberha