Waiter – Luxury Hospitality

About the role

Join a distinguished luxury hospitality team in Stellenbosch as a professional waiter. You will deliver refined, five‑star dining experiences, ensuring every guest feels welcomed, attended to, and delighted throughout their visit.

Key responsibilities

• Greet guests warmly and provide courteous, professional service at all times.
• Maintain detailed knowledge of table allocations, dietary requirements, allergies and special requests, and communicate them clearly to the kitchen.
• Demonstrate thorough knowledge of food and wine menus, recommend dishes and beverages, and upsell where appropriate.
• Handle guest complaints professionally, escalating when necessary.
• Set, clear, clean and reset tables to five‑star standards, polish cutlery and glassware, and assist with general cleaning tasks.
• Support stock‑taking, restock fridges and bar areas using FIFO procedures, and assist with event set‑ups such as picnics, braais and conferences.
• Accurately record transactions using the POS system (Easipos or similar).

Required profile

• Minimum two years’ waitering experience in a high‑end fine‑dining environment, preferably hotel‑based.
• Strong knowledge of cocktails, wines, spirits and general beverage service.
• Professional appearance and a service‑oriented demeanor.
• Ability to work well under pressure in a fast‑paced setting.

Required skills

• Easipos POS system proficiency