Systems Controller

About the role

The Systems Controller provides essential support for hospital information systems, ensuring accurate preparation, maintenance, and distribution of operational, financial, and clinical reports. This role helps maintain data integrity, resolves system queries, and supports efficient hospital operations and decision‑making.

Key responsibilities

• Maintain high‑standard service delivery to internal and external customers.
• Ensure smooth operation of the Hospital Information System for patient administration and billing.
• Support the Group Billing Analyst with tariff maintenance and implementation across all hospital databases.
• Monitor daily automated reports, investigate discrepancies, and resolve patient account and billing queries.
• Provide first‑line system support and escalate issues to the Systems Services Provider when needed.
• Prepare and present monthly management packs and weekly/monthly statistical reports.
• Assist with the implementation of annual tariff files and provide data for the Tariff Team.

Required profile

• Matric and a tertiary qualification in Information Technology.
• 2‑5 years of relevant experience in system support or health‑care IT.
• Own vehicle for travel between subsidiaries.
• Professional, courteous attitude with meticulous clerical skills.

Required skills

• Intermediate proficiency in Microsoft Excel.

What we offer

• Opportunity to work within a dynamic hospital environment.
• Exposure to health‑care information systems and billing processes.
• Professional development and collaborative team culture.