Systems Administrator - Pretoria

About the role

A permanent Systems Administrator position in Pretoria, Gauteng, focused on supporting and maintaining new and existing server infrastructure and software services. The role covers server and cloud support, security, service availability and ICT governance.

Key responsibilities

• Support all server infrastructure and applications across server environments, including cloud platforms such as Office 365, Microsoft mobility and security stack, and Microsoft-hosted infrastructure.
• Assist in designing, building and deploying Microsoft cloud security solutions, implement security controls, manage identity and access and protect data, applications and networks with Microsoft Cloud Security tools.
• Provide second- and third-line technical support to IT staff and the service desk, and research and recommend security improvements.
• Perform application deployment, service upgrades and patch management, and contribute to IT operational projects.
• Monitor service availability, troubleshoot system issues, support business continuity and recovery, and tune system performance through daily monitoring and analysis.
• Create clear documentation, comply with policies and procedures, and log issues and track progress in a ticketing system.

Required profile

• NQF Level 5 ICT qualification (certificate or diploma).
• At least two Microsoft Certified Associate accreditations related to Microsoft 365 and Microsoft Azure.
• Minimum 3 years' system administration experience, 1 year of cloud management, 3 years each in Windows Server and Active Directory, VMware administration and enterprise storage.

Required skills

• Networking, project management, software installation and configuration, telephone/voicemail systems and user support.
• Advantageous: PowerShell, Microsoft 365 and Exchange, VEEAM backup and recovery, Microsoft Endpoint Manager and System Center, disaster recovery, proxy servers and cloud migrations.