Specialised Health Care Coach – Oncology (Talent Pool)

About the role

This position is part of a talent pool for a specialised Health Care Coach focusing on oncology patients. The coach will manage clinical risk by authorising appropriate treatments and coordinating outbound interventions, ensuring patients receive cost‑effective, high‑quality care.

Key responsibilities

• Liaise with patients, providers and disease‑management companies.
• Answer queries related to oncology and other chronic disease programmes.
• Follow up decisions with providers and third‑party organisations.
• Monitor patient progress on disease‑management programmes and support early‑detection initiatives.
• Facilitate reporting, budget control and cost containment for health‑management programmes.
• Initiate outbound contacts, educate members on health benefits, and authorise cost‑effective medical care.
• Apply clinical guidelines, identify compliance risks and support registration on specialised programmes.
• Collaborate with specialists to assess clinical risks.

Required profile

• Matriculation (high school) qualification.
• Nursing diploma or degree.
• Minimum 4 years of clinical experience, including at least 2 years in oncology.
• Registration with the South African Nursing Council (SANC).
• Experience in managed health‑care is advantageous.

Required skills