Skincare Sales & Operations Coordinator

About the role

An emerging conscious skincare brand entering the South African market needs an independent contractor to support its direct-to-consumer (DTC) and business-to-business (B2B) growth, local supply chain and retail expansion. The role is about 15 hours per week in a hybrid setup: remote work from home combined with on-site inventory oversight and in-person client visits in the Sandton/Johannesburg region. It starts as a 3-month contract, with possible expansion of scope and hours as traction grows.

Key responsibilities

• B2B trade expansion: identify and engage retail stockists, boutiques, salons, spas and wellness outlets, pitch wholesale terms, negotiate purchase orders and onboard new stockists.
• DTC channel support: help run customer engagement campaigns, gather consumer and stockist feedback, monitor competitors and recommend pricing and bundle improvements.
• Sales reporting: build and maintain a B2B sales pipeline in a CRM (e.g. HubSpot, Zoho CRM) and track outreach, samples, follow-ups and conversions.
• Inventory: conduct physical stock counts and quality audits at the Sandton/Johannesburg facility, manage receipts, batch tracking, expiry checks and re-order thresholds.
• Fulfilment and logistics: oversee picking, kitting, packing and dispatch, liaise with couriers and make urgent local deliveries.
• Deliver weekly reports on pipeline, inventory, fulfilment and customer feedback, and monthly reviews of wholesale revenue, inventory reconciliation and market insights.

Required profile

• Certificate, diploma or degree in Administration, Marketing, Supply Chain Management, Commerce or a related field.
• Mid-level commercial experience in outbound sales, business development and hands-on inventory/logistics.
• Resides in the Sandton/Johannesburg region and holds a valid South African driver's licence with a reliable vehicle.
• High autonomy, commercial drive and attention to detail.
• Preferred: beauty/FMCG experience, affinity for ethical, natural or vegan brands, and ERP/CRM and spreadsheet skills.

Required skills

• CRM platforms such as HubSpot or Zoho CRM
• Cloud inventory management or ERP systems
• Google Sheets / Microsoft Excel

What we offer

• Remote work from home while based in Sandton/Johannesburg
• AA rate fuel reimbursement for your own transport
• Commission on sales generated
• Variable hours with potential expansion