Senior Product Manager MENA

About the role

EBANX is a payment platform connecting global companies with customers in fast-growing digital markets. It is looking for a Senior Product Manager based in South Africa to develop its product offering across the MENA region. This is a highly cross-functional role at the intersection of Payments, Engineering, Finance, Operations, Treasury, Risk, Regulatory and Commercial teams, acting as product owner for the region.

Key responsibilities

• Understand the local payments ecosystem (consumer behaviour, payment methods, financial infrastructure, regulation, competition) and turn it into scalable payment solutions.
• Own new country and market expansion initiatives, from discovery and partner assessment to launch and scale.
• Design and evolve payment solutions covering pay-in, settlement, FX, refunds, chargebacks, reconciliation, reporting and remittance.
• Translate market, merchant, regulatory and operational requirements into product strategies and scalable solutions.
• Work with Engineering and Technical teams, and with Regulatory, Legal, Risk, Treasury, Finance and Operations, to build compliant, scalable products.
• Engage directly with global merchants on their business models, RFPs/RFIs and product discussions.
• Build business cases, prioritise initiatives by impact on TPV, revenue, gross profit, merchant growth and operational efficiency, and document decisions and processes.
• Stay close to market, competitor and regulatory developments and identify opportunities and risks.

Required profile

• Solid product management experience, owning products or complex initiatives from discovery through launch and continuous improvement.
• Autonomy, strong business acumen, analytical and problem-solving skills, and excellent prioritisation.
• Clear communication with technical, operational, commercial and executive audiences, and strong stakeholder influence.
• Fluent English; based in South Africa and comfortable across time zones.
• Nice to have: payments, fintech or banking background; MENA, Africa or emerging markets launches; experience with banks, acquirers, PSPs or partners; B2B merchant experience; Bachelor's degree in Business, Technology, Engineering, Finance or a related field.

What we offer

• Spanish, English and Portuguese classes, meal allowance and transportation voucher.
• Variable compensation programme (WAVES), wellness programme and education funding.
• Semi-flexible hours (8 hours a day, Monday to Friday), birthday day off.
• Health and dental insurance, life insurance paid by the company, childcare assistance and caregiver support.
• Discount club for employees.