Senior ICT Field Technician

About the role

Pure Group SA Pty Ltd is a dynamic ICT solutions provider delivering printer, VoIP, connectivity and IT support services to a diverse client base. We are seeking a motivated Senior ICT Field Technician to perform on‑site installations, maintenance and support of printers, VoIP systems and general IT infrastructure.

Key responsibilities

• Install, configure and maintain HP printers and multifunction devices at client locations.
• Set up and support Yealink VoIP phone systems.
• Perform network installations and basic connectivity troubleshooting.
• Provide on‑site IT support and resolve client issues promptly.
• Conduct routine maintenance and respond to service calls.
• Maintain accurate service records and documentation.

Required profile

• Proven experience as a field technician or in IT support.
• Knowledge of printer hardware, preferably HP.
• Experience with Yealink VoIP systems.
• Basic networking knowledge (TCP/IP, routers, switches).
• Strong troubleshooting and problem‑solving abilities.
• Valid driver’s licence and good customer‑service skills.

Required skills

• HP printer configuration and maintenance
• Yealink VoIP phone system setup
• TCP/IP networking
• Router configuration
• Switch configuration

What we offer

• Competitive basic salary
• Commission structure
• Company vehicle
• Fuel allowance