Lead Specialist: Data Quality and Master Data Management

About the role

Absa is looking for a Lead Specialist to own the quality and governance of its data assets, especially customer master data. The role ensures data is accurate, complete and reliable to support business decisions, regulatory compliance and reporting.

Key responsibilities

• Define, document and maintain data quality rules in partnership with data owners, stewards and technology teams.
• Monitor data quality across critical domains, generate trend reports and present findings to governance forums and senior management.
• Identify, log and track data quality issues, perform root‑cause analysis and drive remediation actions.
• Support the implementation and adoption of Customer Master Data Management, including validation, matching and survivorship processes.
• Assist in defining and monitoring Critical Data Elements, their thresholds and ownership structures.

Required profile

• 5‑8 years of experience in data quality, master data management, data governance or related analytics roles.
• Degree or diploma in Data Management, Information Systems, Computer Science, Business Analysis or a related field.
• Proven track record of creating and enforcing data quality rules, managing issue remediation and conducting root‑cause analysis.
• Experience working with customer data, data matching and survivorship concepts.

Required skills

• Data profiling
• Data validation
• Data matching
• Survivorship processing
• Root cause analysis
• Data quality monitoring