Senior Administrator – Learning Programmes (Strategic Projects)

About the role

The Mining Qualifications Authority (MQA) seeks a Senior Administrator to support Learning Programmes – Strategic Projects. Reporting to the Manager of Learning Programmes, the role ensures accurate administration of learners, grants, MIS data and stakeholder interactions for the Work Experience Programme.

Key responsibilities

• Administer documentation and records for P1, P2 and Vacation Work learners, ensuring completeness and accuracy throughout the programme lifecycle.
• Register and maintain learner data in the Management Information System, verify information, and manage grant allocations and de‑allocations.
• Liaise with employers to confirm learner completion, collect required documentation and support record closure.
• Coordinate stakeholder engagement sessions, provide administrative guidance, and respond to enquiries.
• Prepare and compile data for monthly, quarterly and ad‑hoc reports, maintaining auditable records and filing controls.

Required profile

• National Senior Certificate or NCV; preferably a National Diploma (NQF 6) in Human Resources, Public Management, Business Administration or related field; a Bachelor’s degree is an advantage.
• Minimum three years of administrative experience in learning programmes, skills development, grant administration or similar, preferably in the public sector.
• Strong knowledge of skills‑development legislation, learning‑programme administration and quality‑management systems.

Required skills

• Proficiency in Microsoft Office suite – Word, Excel, PowerPoint, Outlook and Project.
• Experience with learner management information systems and database administration.