Returns Assessor & Administrative Clerk (Bloemfontein)

About the role

This position combines returns assessment, provident fund administration, and front‑desk duties for the Provincial Office. You will capture and verify returns, support members with fund claims, and ensure a professional reception service.

Key responsibilities

• Capture returns in the system, verify data, request missing information, and send statements to establishments.
• Create new member records, load concessions, and provide Epic training to employers.
• Process two‑pot and death claims: receive applications, verify completeness, conduct ID searches, and prepare documents for head‑office submission.
• Maintain accurate records of claims and queries, ensuring timely payments and benefit statements.
• Perform general administrative tasks such as filing, document typing, and assisting members with housing loan and sick‑leave inquiries.

Required profile

• Strong attention to detail and ability to work within prescribed time frames.
• Excellent communication skills for interacting with establishments and members.
• Experience in administrative or clerical roles, preferably in returns or fund administration.

Required skills

• Epic (administrative software)

What we offer

• Full‑time employment in a supportive office environment.
• Opportunities for professional development, including Epic training.