This job is no longer available
This job expired on 22/08/2026. It no longer accepts applications.
Remote Customer Support Representative – German & English
TalentPop App · Le Cap
Job description
About the role
Join a fully remote team where you will use your German and English language skills to help customers solve problems and enjoy a positive experience. This position offers the flexibility of working from home while contributing to a fast‑paced, customer‑focused environment.
Key responsibilities
- Respond to customer inquiries via phone, chat, and email.
- Provide timely, accurate, and friendly support.
- Take ownership of customer issues from initial contact to resolution.
- Collaborate with internal teams to continuously improve the customer experience.
- Help maintain high service‑quality standards.
Required profile
- Minimum 1 year of experience in customer support or service.
- Professional fluency in both German and English.
- Strong written communication and problem‑solving abilities.
- Customer‑first mindset with a positive attitude.
- Experience with support platforms is a plus.
Required skills
What we offer
- Competitive compensation.
- Paid time off.
- Monthly health stipend.
- Performance incentives.
- Annual compensation reviews.
- Permanent work‑from‑home career path.
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Le Cap