Receptionist & Office Experience Manager

About the role

This position is the heartbeat of our Johannesburg office, ensuring a seamless, welcoming environment for staff, clients, and visitors. Beyond traditional front‑desk duties, you will own the overall office experience, hospitality, and operational excellence.

Key responsibilities

• Greet all visitors with professionalism, manage reception area and hospitality services.
• Oversee meeting‑room bookings, videoconferencing setup and basic tech troubleshooting.
• Coordinate office supplies, courier services, equipment maintenance and liaise with building management.
• Organise staff lunches, birthdays, seasonal events, wellness initiatives and team‑building activities.
• Support onboarding of new joiners and ensure a warm welcome.
• Arrange catering for internal and client meetings, track expenses and work with finance.
• Provide light administrative support to consultants and executive assistants, including printing, binding and document formatting.
• Manage background, credit and education checks for candidates.
• Maintain health‑and‑safety compliance, first‑aid kits and emergency procedures.

Required profile

• 3–5 years of experience in a receptionist, office coordinator or similar administrative role.
• Experience in professional services or a fast‑paced corporate environment.
• Strong verbal and written communication skills with a polished, professional demeanor.
• Highly organised, detail‑oriented and proactive.

Required skills

• Microsoft Office suite
• Videoconferencing tools