Receptionist / Night Audit Receiver

About the role

The Capital Hotels is hiring a Receptionist / Night Audit Receiver for its hotel in Johannesburg, Gauteng, South Africa. This is a permanent, full-time position covering guest check-in and check-out, account management and night audit shifts.

Key responsibilities

• Check guests in and out of the hotel
• Maintain guest accounts and process guest transactions during their stay
• Deal with special needs or requests from guests during their stay
• Assist with reservations as and when required
• Run Night Audit shifts

Required profile

• Matric
• Hospitality qualification or similar
• 1 to 2 years of receptionist experience
• Sound knowledge of front office, reservations and general management procedures
• Previous night audit experience is advantageous
• Ability to work shifts and to remain confidential with sensitive information

Required skills

• Guest service, communication and problem-solving skills
• Computer literacy with MS Office and a reputable PMS such as Protel
• Attention to detail and ability to stay calm under pressure

Relocation costs are at your own expense if you live outside the city where the hotel is located. The advertised pay is R8,000 to R10,000 per month.