Receptionist

About the role

The Housing Development Agency (HDA) is a national public sector development agency that acquires and prepares land and develops housing and human settlements projects. It is looking for a full-time receptionist in Cape Town to handle switchboard, front office and general administration duties.

Key responsibilities

• Switchboard management: answering and directing calls, taking messages and notifying suppliers of switchboard issues so they are resolved.
• Front office: welcoming visitors, preparing refreshments, directing them to the right staff and venues, coordinating visitors through the sign-in process and assisting with queries.
• Meeting room administration: planning and scheduling bookings, preparing rooms, allocating and setting up equipment such as data projectors, flip charts and tele-conference portals, and keeping refreshments ready.
• General administration: distributing mail and faxes, maintaining internal telephone lists, coordinating repairs and maintenance of office equipment, keeping stationery and supplies at the right level and ordering them according to the procurement process, typing submissions and filing.
• Other duties assigned from time to time.

Required profile

• Grade 12 or similar qualification.
• At least 2 years' experience as a receptionist and managing a front office.
• Excellent communication and customer service skills.