Manager: Records Management

About the role

SARS is recruiting a Manager: Records Management for its Head Office in Brooklyn, Gauteng. The role reports to the Business Area Head of Data Gov & Master Data Management within the Strategy Enablement and Modernisation division. It leads enterprise-wide records management practices, including records and information governance, compliance, records security and lifecycle management, and provides specialist advice and continuous improvement.

Key responsibilities

• Establish, govern and continuously improve records and document management systems, policies and procedures.
• Manage the full records lifecycle, from creation and storage to archiving or lawful disposal.
• Administer and oversee the Electronic Document and Records Management System (EDRMS).
• Develop records classification systems, file plans, metadata standards and record-keeping controls.
• Set up and manage records retention schedules, disposal authorities and archival processes.
• Apply information security, access control, confidentiality and preservation measures to protect records.
• Lead the records team, resources, performance and stakeholder delivery.
• Monitor compliance, manage records risks and implement corrective actions.
• Contribute to strategy, governance, risk and compliance, tactical planning, budgeting and resource optimisation.

Required profile

• Bachelor's degree or advanced diploma (NQF 7) in Records and Information Management, Archives Management, Information Governance, Information Management, Information Science or Business Administration, or equivalent.
• 8 to 10 years' experience in records and information management, archives management, information governance or information science, including 3 to 4 years at junior management level.
• Alternative: Senior Certificate (NQF 4) and 15 years' experience, including 3 to 4 years at junior management level.
• A qualification in records and information management, archives management, information governance or information science is an added advantage.

Required skills

• Knowledge of records and document management principles and EDRMS administration.
• Knowledge of records management legislation, regulatory requirements and governance frameworks.
• Functional requirements include strategy and policy development, compliance monitoring, risk management, people leadership, budgeting and stakeholder advisory.