This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Receptionist
The Capital Hotels, Apartments & Resorts · Johannesburg
Job description
About the role
Join The Capital Hotels as a Receptionist and be the first point of contact for our guests, delivering exceptional service throughout their stay.
Key responsibilities
- Check guests in and out of the hotel.
- Maintain guest accounts and process transactions during their stay.
- Address special needs or requests from guests.
- Assist with reservations as required.
Required profile
- Matric qualification.
- Hospitality qualification or equivalent.
- 1‑2 years of receptionist experience.
- Strong computer literacy, especially MS Office and a reputable PMS (Protel).
- Problem‑solving mindset and ability to stay calm under pressure.
- Honest, trustworthy, and highly detail‑oriented.
- Presentable, well‑spoken, and able to work shifts.
- Ability to handle confidential information with diplomacy.
Required skills
- MS Office
- Protel (property management system)
What we offer
- A supportive staff culture that values respect, appreciation, and rapid career progression based on values.
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The Capital Hotels, Apartments & Resorts
Johannesburg
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