Receptionist – Front Office Support

About the role

We are looking for a professional and welcoming Receptionist to be the first point of contact for guests and employees in our Cape Town office. You will manage front‑desk duties while supporting a range of administrative tasks with precision and enthusiasm.

Key responsibilities

• Greet and welcome visitors and staff, delivering excellent customer service.
• Manage courier collections, deliveries, and distribution of documents or samples.
• Maintain a tidy, presentable reception and boardroom area, ensuring supplies are stocked.
• Handle incoming phone calls: screen, forward, and record accurate messages.
• Administer the boardroom booking system and oversee equipment and supplies.
• Distribute mail, process sick/late notifications, and issue visitor badges.
• Coordinate client lunches and monitor visitor access for security purposes.
• Assist with overflow administrative tasks such as typing and filing.

Required profile

• Friendly, outgoing, and professional demeanor.
• Ability to thrive in a fast‑paced environment and handle challenges confidently.
• Excellent verbal and written communication skills.
• Strong multitasking, time‑management, and problem‑solving abilities.
• High attention to detail and strong organisational skills.
• Punctual, reliable, and adaptable with willingness to adjust working hours.
• Self‑starter who sees the bigger picture and takes initiative.

Required skills