Receptionist – Front Office & Administrative Support

About the role

We are seeking a professional Receptionist to be the first point of contact for our head office, factory and off‑site flavour house. The role combines telephone handling, visitor greeting, meeting‑room coordination and general administrative support to ensure a seamless front‑of‑house experience.

Key responsibilities

• Answer and route all telephone calls courteously, taking accurate messages.
• Welcome visitors, manage the reception area and maintain a professional presentation.
• Coordinate meeting‑room bookings and ensure rooms are clean and ready for use.
• Receive, sort and distribute daily mail and courier items promptly.
• Order, stock and reconcile stationery supplies and maintain related accounts.
• Update the corporate telephone directory each month.
• Support corporate social responsibility initiatives and group wellness activities.
• Assist with health, safety and quality management systems (ISO 14001, ISO 45001, FSSC 22000, GMP, HACCP).
• Provide occasional hospitality such as tea and coffee for waiting visitors.

Required profile

• Professional, courteous and customer‑centric attitude.
• Strong communication skills and ability to follow established procedures.
• Alignment with the company’s ethics, performance culture and value system.
• Ability to work collaboratively with the front‑of‑house service team.

Required skills

• Knowledge of ISO 14001.
• Knowledge of ISO 45001.
• Knowledge of FSSC 22000.
• Knowledge of GMP.
• Knowledge of HACCP.

What we offer

• Opportunity to work in a dynamic, performance‑driven environment.
• Exposure to multiple business units (head office, factory, flavour house).
• Participation in CSR and wellness programs.