Personal Assistant – Administrative Support

About the role

We are looking for a proactive Personal Assistant to support the line manager in ensuring smooth business operations. The role involves comprehensive administrative support, coordination of meetings and travel, and acting as a reliable point of contact for internal and external stakeholders.

Key responsibilities

• Manage and maintain the manager’s diary, scheduling meetings, workshops and functions within budget.
• Coordinate venue logistics, catering, and prepare agendas, presentations and minutes.
• Arrange travel, process invoices and monitor expenses in line with company policies.
• Handle incoming calls and correspondence, responding independently where appropriate.
• Maintain office supplies, equipment and ensure files (paper and electronic) are organized and accessible.
• Provide client‑facing support, build relationships and deliver on service level agreements.
• Support finance processes by reconciling expenses and contributing to financial planning.
• Participate in continuous improvement initiatives and maintain up‑to‑date industry knowledge.

Required profile

• Grade 12 or equivalent qualification.
• 3‑4 years of relevant office administration or secretarial experience.
• Experience supporting a manager or team; exposure to insurance or healthcare insurance is desirable.
• Excellent verbal and written communication skills.

Required skills

• Proficiency in Microsoft Office (Word, PowerPoint, Excel).