National General Manager - Distribution Centres

About the role

Pedros is looking for a National General Manager for its Distribution Centres. The role leads the strategic and operational leadership of the Group's DC network, ensuring reliable, cost-effective, safe and scalable supply to corporate and franchise stores. It covers end-to-end DC performance across Receiving, Warehouse, Inventory, Production, Logistics, Transport, Food Safety, Quality and operational capability, and turns Group growth strategy into a resilient, scalable network.

Key responsibilities

• National DC strategy, network and capacity planning: design the national distribution strategy, develop DC network design and capacity plans, evaluate capacity and infrastructure needs, set the annual operational plan and budget, and establish operating models, systems, standards and governance.
• End-to-end DC operations: lead Receiving, Production, Warehouse, Inventory and Logistics; oversee inbound receiving, warehouse storage and slotting, picking productivity and dispatch, loading and store delivery.
• Inventory, stock integrity and working capital: govern inventory accuracy, cycle counts and stock takes, manage days of cover, stock-outs, shrinkage, expiry, damages and wastage, and set national inventory governance standards.
• Logistics and transport: ensure reliable, cost-effective delivery, manage fleet performance, route optimisation, third-party logistics partners and SLAs, and maintain cold-chain integrity.
• Food safety, quality, compliance and risk: maintain HACCP and food safety compliance, oversee health and safety and environmental compliance, manage audits and corrective actions, and set up risk escalation processes.
• People leadership: build a national DC leadership structure, develop senior managers, drive performance management and set up succession pipelines.
• Technology and continuous improvement: modernise DC technology and WMS, drive automation, Lean and continuous improvement, and develop analytics dashboards.

Required profile

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Operations Management or a related field.
• Minimum 8-10 years of progressive experience in DC, logistics or supply chain leadership.
• Minimum 5 years in a senior leadership position such as General Manager, Head of Distribution or Head of DC Operations.
• Experience managing high-volume, multi-disciplinary DC operations and large workforces across several management levels.
• Experience managing significant operating budgets and DC growth, transformation or major improvement initiatives.
• Experience in food, perishables, FMCG, retail or QSR distribution.