Manager: Subsidy, Beneficiary & Stakeholder

About the role

The Housing Development Agency (HDA) is a national public sector development agency that acquires and prepares land and develops housing and human settlements, working with national, provincial and local government and municipalities. It is looking for a full-time Manager: Subsidy, Beneficiary & Stakeholder in Cape Town, responsible for beneficiary management, subsidy administration, stakeholder engagement and project oversight within the regional office.

Key responsibilities

• Contribute to the effective functioning of HDA projects in the regional office and integrate across functions for optimal delivery.
• Build communication networks with the community, promote projects, resolve contractor-community conflicts and liaise with ward and sub-councillors and community leaders.
• Improve community knowledge of the housing and relocation process, set up services and training programmes, and oversee beneficiary relocation from informal to formal structures.
• Carry out enumerations, surveys and verifications of occupants and their structures.
• Inform community leaders on the subsidy application process, set up application information desks and manage the application process so that information and supporting documents are complete.
• Manage relationships with human settlement stakeholders, develop a department-wide stakeholder management strategy, conclude implementation protocols and brief senior management on stakeholder issues.
• Manage resources to deliver project outputs, assess project performance, write post-implementation reports and build best practices and tools.
• Compile periodic reports, help build a beneficiary and stakeholder database, maintain good practice guidelines and ensure timely, compliant documentation.
• Select, lead and manage staff, set objectives, support staff development, implement succession plans and follow HDA HR policies.

Required profile

• Post-matric certification or diploma.
• 8-10 years' experience in a large administrative office, at least 5 years at staff-supervisor level.
• Experience in housing construction and/or infrastructure environments.
• Experience in subsidy and beneficiary housing projects is preferable.

Required skills

• Computer literacy.
• Microsoft Office Suite (Outlook, Excel, PowerPoint and Word).

To apply, candidates go through the HDA online application form.