Legal Secretary (Personal Injury & Clinical Negligence)

About the role

A leading UK law firm, represented by Remote Choice, is looking for a proactive Legal Secretary to join its remote support team based in Cape Town. You will work alongside a small group of legal professionals supporting several fee earners in a specialist workstream, providing administrative and procedural support throughout the life cycle of personal injury claims, from preparing and formatting legal documents to liaising with clients, counsel and courts.

Key responsibilities

• Provide administrative and secretarial support to multiple fee earners within a specialist workstream.
• Prepare legal correspondence and documentation, including pleadings and court bundles.
• Work in date order through dictations and create your own tasks within Proclaim.
• Manage inbound and outbound communication with clients, counsel and other parties professionally and courteously.
• Schedule and coordinate appointments, meetings and conferences.
• Collaborate with other secretaries and the administration team to keep the workflow smooth.
• Update case information in the Proclaim case management system where applicable.

Required profile

• Proven experience as a Legal Secretary, ideally in a personal injury or clinical negligence setting.
• Strong command of English spelling, grammar and punctuation.
• Exceptional client service skills with a professional and friendly telephone manner.
• Meticulous attention to detail and excellent organisational skills.
• Ability to prioritise a busy workload and meet deadlines in a fast-paced remote environment.

Required skills

• Proficiency in Microsoft Office and general IT literacy.
• Fast and accurate audio typing (minimum 65 words per minute).
• Experience using digital dictation software.
• Desirable: prior experience with the Proclaim case management system and familiarity with Big Hand digital dictation software.