IT Technician – Technical Support & Network Specialist

About the role

We are looking for an experienced IT Technician to join our team in Elandsfontein. You will be responsible for setting up, maintaining and troubleshooting hardware, software and network infrastructure for end‑users.

Key responsibilities

• Configure workstations, computers, routers, printers and other peripherals and ensure proper domain integration.
• Diagnose and resolve hardware and software issues, including repair, replacement and debugging.
• Manage Active Directory accounts, groups and passwords.
• Perform basic network troubleshooting on switches, access points, VOIP devices and access control systems.
• Install and configure software according to specifications, including Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive).
• Maintain asset inventories, label equipment and follow IT policy procedures.
• Provide user training and technical assistance, and keep accurate repair logs.
• Monitor daily backups and report status to the IT Manager.

Required profile

• Minimum 5 years of experience in a similar IT support role.
• Matric / Senior Certificate; IT‑related certifications such as CompTIA Network+ or CompTIA A+ are a plus.
• Ability to work independently and as part of a collaborative team.

Required skills

• Proficiency with Windows OS and Microsoft Office (Outlook, Excel, Word).
• Active Directory administration.
• Hardware setup and troubleshooting (computers, monitors, keyboards, routers, printers).
• Network troubleshooting (switches, access points, VOIP devices, access control).
• Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive).
• Basic programming knowledge.