Information Management Officer

About the role

The Information Management Officer works in the Office of the High Commissioner for Human Rights (OHCHR), Regional Office for Southern Africa (ROSA), in Pretoria, South Africa. The incumbent reports to the Regional Representative for Southern Africa as part of the Regional Emergency Response Team (ERT).

Key responsibilities

• Provide information management services: build databases for human rights analysis, maintain UN information and data sources, handle records preservation and disposition, with an emphasis on technological applications.
• Research and evaluate new information technology applications and ensure human rights data is collected, managed and stored securely.
• Take part in information sharing and data management projects, from feasibility studies and system design to testing and user support.
• Develop system specifications, standards and user documentation, and train staff on the data management system.
• Keep up with preservation techniques, ensure storage facilities meet data protection standards, and manage archival processing and descriptive inventories.
• Coordinate with other agencies on records holdings, supervise retrieval and reproduction by General Service staff, and evaluate data management tools.
• Use geographic information systems (GIS) for map production and geospatial data management.
• Run outreach and user education programmes and help administer the programme, including contracts and the budget.
• Analyse data to identify human rights trends, producing maps, graphs, charts and reports, and document the data used for analysis.

Required profile

• Advanced university degree (Master's or equivalent) in GIS, information science, information systems, social science or a related field; a first-level degree plus two years of qualifying work experience may be accepted instead.
• Minimum of five years of progressively responsible experience in GIS, archives management, record keeping, libraries, information management or a related area.
• At least two years of experience in data analytics or a related area is desirable.
• English at UN Level II reading, writing, listening and speaking; French is the other working language of the UN Secretariat.

Required skills

• Knowledge of information management, archival, data management and record disposition in human rights contexts.
• Ability to analyse and present data in tables, charts, maps and graphs.
• Desirable: design software, Adobe Creative Cloud and GIS software; experience with the UN Common system or similar international organizations; experience managing human rights information.