HR Manager: People, Performance & Industrial Relations

About the role

A well‑established company is seeking an experienced, hands‑on HR Manager to join its Group Human Resources team. The role combines industrial relations, performance management, KPI design, management coaching, HR analytics and regional HR leadership for the Johannesburg/Pretoria region.

Key responsibilities

• Act as first‑line HR manager for employee‑relations matters, guiding managers on discipline, grievances, absenteeism, misconduct and representing the company at CCMA proceedings.
• Own the Group’s performance‑management and KPI framework: design, implement and continuously improve KPI methodologies, scorecards and dashboards.
• Partner with managers to translate job responsibilities into SMART, measurable KPIs and monitor performance‑review cycles, probation reviews and PIPs.
• Provide HR leadership for the Johannesburg/Pretoria region, supporting workforce planning, organisational change, employee engagement and overseeing onboarding and employee‑lifecycle processes.
• Prepare and present HR and performance‑management reports, analyse trends, identify risks and recommend corrective actions.

Required profile

• National Diploma, degree or equivalent qualification in Human Resources, Industrial Relations or related field.
• Approximately 8–10 years progressive HR experience with substantial industrial‑relations exposure, preferably supporting 250+ employees.
• Proven experience preparing for and representing an employer at CCMA conciliations and arbitrations.
• Strong knowledge of South African employment legislation and HR compliance.
• Demonstrated ability to develop SMART KPIs, performance scorecards and management dashboards.
• Experience with HR reporting, data analysis and advanced Microsoft Excel.
• Experience using HRIS or other HR management systems.

Required skills

• Microsoft Excel
• HRIS (HR information systems)
• Data analysis
• KPI development