Hotel Handyman

About the role

City Lodge Hotel Umhlanga Ridge is hiring a full-time handyman. The role carries out general repairs and maintenance under supervision, fulfils the requirements of the perennial calendar, addresses quick fixes, executes special projects and complies with the Lodge Care programme. It also prioritises making every guest a returning and referring guest.

Key responsibilities

• Complete administrative tasks to the required standard and adhere to audit requirements.
• Work towards budgeted occupancy levels by minimising out-of-order rooms each month.
• Maintain and execute the Preventative Maintenance Programme to protect the hotel's physical assets.
• Adhere to Disaster Management and Health and Safety requirements.
• Coordinate daily operations, property inspections, minor repairs, stocktakes and special projects, and work with management to coordinate service providers and maintain key facilities.
• Monitor and coordinate outsourced tasks and enhance group brand and service standards across all group hotels.
• Build professional relationships with internal and external stakeholders and contribute to guest service in line with marketing strategy.
• Take part in legislative and operational training and develop personal growth plans.

Required profile

• Grade 10-12 or equivalent; computer literacy is advantageous, especially with Microsoft Office.
• At least 1 year of proven experience as a handyman.
• Familiarity with swimming pool maintenance.
• Subject to a fraud and credit check because the job involves handling money and authorising deposits and withdrawals.
• Long hours and shifts, and prolonged standing and walking in awkward postures.

Required skills

• Proficiency with tools and equipment used in repairs and upkeep.
• Basic fault finding and maintenance in electrical, plumbing, painting and building.
• Use of an infrared gun for temperature verification and basic generator knowledge.
• Safe use of drills, power saws and blowers.
• Basic pest control knowledge.