Seasonal F&B Attendant

About the role

Mount Nelson, a Belmond hotel in Cape Town, is hiring a seasonal F&B Attendant. You will join a team that shapes the culinary experience of guests, mastering the art of exceptional service and a gastronomic and beverage experience.

Key responsibilities

• Provide exceptional and personalised service to guests.
• Take accurate food and beverage orders, accommodate special dietary requirements or requests, and give menu recommendations.
• Show comprehensive knowledge of menu offerings, including ingredients, preparation methods and wine pairings.
• Process guest bills accurately and efficiently, recording charges correctly and handling payments securely.

Required profile

• Experience providing customer service, handling food and beverages and working in a fast-paced environment.
• Friendly and attentive, able to answer questions, give recommendations and ensure a positive dining experience.
• Strong communication skills to talk with guests, take orders accurately and liaise with the kitchen and other staff.

What we offer

• Competitive basic salary and benefits.
• Loyalty and recognition rewards programmes.
• Employee assistance and wellness programmes.
• Opportunities to learn and grow alongside talented colleagues.