Head of Partnerships & Client Delivery

About the role

Boam AI builds the managed data and intelligence layer behind major enterprises, turning unstructured information into reliable intelligence on millions of SMBs and enterprises. As Head of Partnerships & Client Delivery, you will build the operating system behind enterprise partnerships, from first pilot to long-term growth. You report directly to the CEO, who leads top-of-funnel business development, and work with the Product, Engineering and ML teams. During the first year you will operate as an individual contributor with significant ownership, and the role is expected to evolve into leading the global Partnerships & Client Delivery organisation.

Key responsibilities

• Turn enterprise pilots into long-term strategic partnerships
• Own partnerships end-to-end, from pilot to implementation, delivery, expansion and beyond
• Align Product, Engineering and ML teams around partner success
• Create playbooks, operating models, dashboards and implementation frameworks
• Use customer insights to improve products and delivery
• Drive complex cross-functional initiatives and identify expansion opportunities
• Produce executive-quality project updates, analyses, presentations and documents
• Use AI to accelerate delivery, analysis and communication

Required profile

• 5+ years in strategy consulting, partnerships, SaaS or similar client-facing roles
• Exceptional relationship builder who earns trust with senior enterprise executives
• Outstanding written and spoken English with strong executive presence
• Ability to influence Product, Engineering and Sales without formal authority
• Pluses: management consulting or client-facing strategy experience, enterprise SaaS, CRM or implementation experience, Salesforce experience, experience partnering with Sales and Sales Operations, experience building Customer Success, Partner Success or Professional Services teams, and experience hiring or leading teams

What we offer

• Own the company's most important enterprise relationships from day one and design the playbooks and systems for the future team
• Work directly with the CEO on the highest-priority partnerships
• High autonomy, meaningful ownership and real influence
• Top-tier compensation with meaningful equity upside
• No remote option offered