Financial Administrator – Accounts Receivable & Finance Operations

About the role

We are seeking an experienced Financial Administrator to own the day‑to‑day financial administration of a busy business in Johannesburg. The role is hands‑on, covering customer accounts, cash receipts, supplier invoices and overall finance operations.

Key responsibilities

• Manage and resolve monthly customer remittance queries.
• Investigate and obtain missing PODs, invoices, credit notes and delivery documentation.
• Handle new customer onboarding, account creation and credit checks.
• Liaise with sales representatives regarding customer queries and onboarding.
• Allocate incoming cash receipts and payments accurately.
• Raise final invoices and process credit‑card transactions.
• Follow up on outstanding supplier invoices and documentation.
• Reconcile information and resolve discrepancies.
• Maintain accurate financial records and ensure queries are closed within deadlines.
• Collaborate closely with the Financial Manager, sales, operations and external accounting partners.

Required profile

• 5+ years’ experience in financial administration, accounts receivable/payables or cash‑book allocations.
• Strong understanding of basic accounting principles and debtor/creditor management.
• Proven ability to investigate and resolve financial queries independently.
• Highly organised, proactive and able to manage multiple priorities.
• Excellent communication skills with customers, suppliers and internal teams.

Required skills

• Xero (accounting software)
• Microsoft Excel