External Sales & Service Advisor Lead – Talent Pool (KZN South & West)

About the role

As an External Sales and Service Advisor Lead, you will drive sales within the KZN South & West region, applying proven sales techniques to meet targets, strengthen client relationships and support the overall success of the team.

Key responsibilities

• Apply appropriate sales processes to achieve targets and build lasting client relationships.
• Retrieve qualified leads from internal pipelines and generate new business through external channels.
• Contact prospective clients, present banking products and manage the end‑to‑end client journey from proposal to post‑sale support.
• Maintain expert knowledge of product pricing, application procedures and timelines to drive sales.
• Analyse competitor information, monitor market trends and identify new business opportunities.
• Ensure compliance with governance, legislation and audit requirements.

Required profile

• Completed a FSCA‑recognised FAIS NQF Level 5 qualification or higher.
• Passed the First Level Regulatory Examination.
• Demonstrated ability to achieve sales targets and grow a business portfolio.
• Strong understanding of market dynamics and client needs.

Required skills

• Knowledge of banking products, pricing structures and application processes.
• Ability to analyse competitor data and spot market opportunities.
• Competence in managing the full client lifecycle from prospecting to post‑sale queries.

What we offer

• Opportunities to network and collaborate within a dynamic team.
• A challenging environment that encourages innovation.
• Access to professional development and career growth.