Executive / Senior Sous Chef

About the role

The Executive / Senior Sous Chef is responsible for the strategic initiatives of the kitchen department linked to business expansion, growth and the cultural evolution needed to support them. The role is supportive, proactive, analytical and entrepreneurial, acting as an ambassador for the brand and reflecting its culture and values. It is a full-time position based in uMhlanga.

Key responsibilities

• Keep the kitchen department running smoothly so that the guest dining experience meets the highest standards, both property and company-wide.
• Proactively maximise guest satisfaction and comfort, handling enquiries and problems in a positive, responsive way.
• Develop and implement strategies for key kitchen metrics, keeping reports and tracking tools in line with defined initiatives and targets.
• Manage the life cycle of the team, fostering growth, development and performance while promoting company culture and values.
• Prepare and control the departmental budget, keeping costs and inventory under control and achieving target productivity.
• Build and maintain effective relationships with internal and external stakeholders and partners.
• Review the food offering and recommend improvements that drive financial performance, including ad hoc projects with partners.
• Ensure compliance with legislation and best practice, documenting due diligence for internal and external audits and following up as required.

Required profile

• Suitable culinary qualification with proven kitchen experience, ideally in a hotel environment.
• Leadership skills with a hands-on, lead-by-example approach.
• Commitment to exceptional guest service and a passion for hospitality.
• Ability to find creative solutions, communicate well and work collaboratively across functions and cultures.
• Integrity, openness and the ability to handle several challenging priorities at once.

Required skills

• Microsoft Office, especially Excel.
• Communication and listening skills.

What we offer

• Up to 53% off stays as a Team Member at Radisson hotels worldwide.
• Minimum 30% off for friends and family.
• Discounts on breakfast, food and beverage, spa and more.
• Career development and inclusive workplace with Employee Resource Groups.