Employee Relations Partner

About the role

impact.com is seeking a commercially‑minded Employee Relations Partner with deep expertise in South African labour law. You will help ensure fair, consistent, and legally compliant handling of employee relations matters across a fast‑growing SaaS company.

Key responsibilities

• Chair disciplinary hearings and appeals as a neutral third party, ensuring alignment with the Labour Relations Act and internal policies.
• Review and assess evidence, including witness testimony and case documentation, to deliver clear, evidence‑based findings.
• Prepare and draft legally sound outcome reports, disciplinary packs, warnings, and notices.
• Support escalated matters to the CCMA and Labour Court, providing documentation and strategic advice.
• Contribute to risk reduction, governance strengthening, and the promotion of a workplace culture grounded in fairness and accountability.

Required profile

• Extensive knowledge of South African labour legislation, particularly the Labour Relations Act.
• Strong adjudication and dispute‑resolution skills with a neutral, objective approach.
• Ability to interpret and apply company policies consistently.
• Excellent written communication for drafting legal documents and reports.

Required skills

• Proficiency with technology and AI tools that streamline HR processes.

What we offer

• Opportunity to work in a global, high‑growth SaaS environment.
• Collaborative culture that values curiosity, ambition, and continuous learning.
• Access to cutting‑edge HR technology and resources.