Debtors – Accounts Receivable Specialist

About the role

This position is responsible for managing a high‑volume debtors portfolio within a leading hospitality group. The role requires accuracy, strong relationship management and rigorous financial control to keep the debtor’s book clean and efficient.

Key responsibilities

• Manage the invoicing process and distribute invoices to clients.
• Issue and distribute debtor statements and follow up on outstanding payments.
• Oversee guest ledger ageing across all hotels and handle ageing for hotel tenants and non‑hotel debtors.
• Identify potential bad‑debt accounts, assess financial risk and approve new client credit facilities.
• Calculate and approve bi‑weekly third‑party commissions and EFT refunds.
• Process online payments and credit‑card refunds.
• Maintain strong relationships with Sales Managers and General Managers.
• Prepare accounts receivable age‑analysis reports and maintain debtor accounts in the financial system.
• Resolve internal and external account queries while ensuring confidentiality.

Required profile

• Completed Matric qualification.
• Minimum five years of experience in a similar accounts receivable or debtors role.
• Experience in shared services environments is advantageous.
• Strong communication and leadership abilities.

Required skills

• Credit management knowledge (qualification beneficial).