Data Centre Co-ordinator

About the role

Teraco is looking for a Data Centre Co-ordinator in the Western Cape, South Africa. The role covers the full installation and decommissioning of communication cables (CAT5e, CAT6 and fibre) and hands-on support for data centre infrastructure, including remote hands requests, while keeping uptime at 99.99%.

Key responsibilities

• Install, test and label new cables, upload test results and document cable routes within SLA turnaround times
• Troubleshoot cabling issues using instruments such as OTDR, power meter, light source, copper and coax testers
• Perform basic network troubleshooting and loopback tests on copper, fibre and SFPs
• Configure rack PDUs, install them, update firmware and carry out fault finding
• Carry out remote hands requests such as server reboots, patching, labelling, auditing and tape/media swaps
• Convert between fibre and copper media and work in wireless and PTP environments
• Run scheduled jobs as instructed by the Infrastructure Supervisor / Data Centre Manager and complete administrative tasks
• Manage planned and corrective maintenance so that customer MSAs and SLAs are met
• Comply with policies, procedures and inter-departmental OLAs, and monitor H&S compliance

Required profile

• Minimum 3 years of relevant cabling experience (5 years preferable)
• Cabling and/or product certification required
• Good knowledge of data centre environments and networking experience are advantageous