This job is no longer available
This job expired on 05/09/2026. It no longer accepts applications.
Customer Service Representative – Nights
TTEC · Le Cap
Job description
About the role
Join TTEC’s award‑winning team as a Night Shift Customer Service Representative in Cape Town. You will help create exceptional customer experiences by providing quick, compassionate solutions to inquiries and issues during the night shift.
Key responsibilities
- Answer incoming communications from customers.
- Conduct research to provide accurate answers and resolve issues.
- Maintain accurate records of interactions.
Required profile
- Matric/NQF Level 4 qualification (mandatory).
- South African citizenship or permanent residency.
- Previous customer service experience.
- Reliable attendance and punctuality.
- Strong empathy and communication skills.
Required skills
- Basic computer proficiency and ability to navigate multiple systems.
What we offer
- Transport provided in line with company and client requirements.
- Support for career and professional development.
- Inclusive culture with community involvement.
- Benefits package that may include PTO, tuition reimbursement, health and wellness incentives.
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TTEC
Le Cap