This job is no longer available
This job expired on 01/09/2026. It no longer accepts applications.
Customer Service Agent – Ireland
Rentokil Initial · Le Cap
Job description
About the role
We are seeking a Customer Service Agent to act as the first point of contact for new, prospective and existing customers. You will deliver professional service, manage client expectations and aim to resolve enquiries on the first interaction.
Key responsibilities
- Answer inbound calls and respond to customer enquiries promptly.
- Provide accurate information about our services, products and procedures.
- Manage client expectations regarding next steps and service delivery.
- Resolve issues whenever possible during the first contact.
- Document interactions and update customer records in the system.
Required profile
- Tertiary education in a related field is advantageous.
- Minimum of 5 years experience in a similar customer service role.
- UK call‑centre experience is essential.
- Demonstrated ability to handle high‑volume calls and maintain professionalism.
Required skills
What we offer
- Opportunities for growth and development.
- Supportive culture that values feedback and equality.
- Access to training, science, innovation and technology resources.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in South Africa.
Salaries by job title
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Rentokil Initial
Le Cap