Customer Assistant – Till Operations

About the role

Join Woolworths as a Customer Assistant focused on till operations. Based in Pretoria, you will be the front‑line contact for shoppers, handling transactions, promoting loyalty programmes and providing additional services such as utility bill payments.

Key responsibilities

• Greet customers warmly at the till and ensure a friendly shopping experience.
• Accurately process all payment methods in line with company policies.
• Promote Woolworths loyalty programmes, airtime sales and utility bill payments.
• Maintain a clean, safe and organised till area, adhering to shop‑keeping standards.
• Check pricing accuracy by comparing scanned items with shelf tickets and resolve any discrepancies.
• Follow loss‑prevention procedures to minimise shrinkage and report irregularities.
• Use basic product knowledge to assist customers and support promotional events.

Required profile

• Minimum education: Grade 12 or equivalent NQF qualification.
• Strong customer‑service orientation with friendly communication.
• Ability to stay calm under pressure and manage time effectively during shifts.
• Reliability, honesty and a proactive team attitude.
• Flexibility to work varied shifts.

Required skills

• POS system operation
• Cash handling
• Payment processing

What we offer

• Full‑time permanent position within a trusted retail brand.
• Opportunities for career growth and development.
• Supportive team environment that values honesty and teamwork.